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FAQ

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What happens in counselling?

Counselling offers you an opportunity to talk freely about your situation with someone who won’t judge you or rush to offer advice. You will be encouraged to develop an understanding of what is happening in order to begin planning for and working towards change. Counselling helps you to find ways of helping yourself which are in keeping with your abilities, personality, values and lifestyles.

How do I make an appointment?

To make an appointment you should contact the Counsellor directly.  Alternatively contact or call into the Student Support Centre, which is open Monday to Friday 9.00am-1.00pm and 2.00pm-5.00pm (Friday 4.25pm).

The Counsellor can be contacted by telephone (028 9038 4513) or e-mail (b.booth@stran.ac.uk or counselling@stran.ac.uk).

How do I change an appointment?

If you need to cancel or change an appointment, please contact reception as above. Please tell us if you cannot make an appointment. We are usually busy and may need to use any vacant time for other students. Thank you.

Do I have to pay anything?

No. The Counselling Service is free to all Stranmillis University College students.

How many sessions can I have?

This will be something you and your counsellor will discuss at the first session and will be reviewed after 6 sessions.

How long are the sessions?

Each counselling session lasts for approximately one hour.

How long can I expect to wait for an appointment?

We will endeavour to offer you an initial appointment within 5 working days of your request, or within 24 hours for emergency/crisis appointments. 

What can I do if I am concerned about a friend? 

You can make an appointment with the Counsellor to discuss these concerns.